Digitising Supply Chains
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ZCAS University Press, Lusaka, Zambia
Abstract
This literature review abstract offers a comprehensive overview of the crucial role that digital
transformation (DT) plays in shaping supply chains in emerging economies, particularly focusing on
Zambia. It posits that although global trends in DT, propelled by technologies such as IoT, big data
analytics, and blockchain, present unparalleled opportunities for efficiency and resilience, their execution
in developing countries encounters distinct challenges. The review is organized into three sections.
Initially, it synthesizes existing research regarding the theoretical frameworks and practical applications of
supply chain digitalization in developing contexts, pinpointing common obstacles such as insufficient
infrastructure, limited digital literacy, and substantial investment costs. Subsequently, it places these
findings within the context of Zambia's national landscape by analyzing the government's strategic
policies and initiatives, including the National Digital Transformation Strategy, alongside the status of its
business sectors. Lastly, the abstract delineates the future implications of DT for Zambia's business,
education, and governance. It underscores how digital supply chains can improve business productivity
and market access for Small and Medium Enterprises (SMEs), reform educational curricula to bridge the
skills gap, and foster transparency and efficiency in governance. This review concludes that a coordinated,
multi-stakeholder approach is vital for Zambia to effectively harness digital transformation to attain
sustainable and inclusive economic development.
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