ANALYSIS OF FAILURE CAUSES OF SMALL-SCALE CONTRACTORS IN ZAMBIA
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SERVICES FOR SCIENCE AND EDUCATION, UNITED KINGDOM
Abstract
The construction industry has been one of the fastest growing industries in Zambia from 2010 to
2019, recording an average contribution of about 9.9 percent of National Gross Domestic
Product. However, this growth contribution appears to be made by foreign owned companies
who account for less than 5 percent of registered contractors, but have a share of over 90 percent
of the works contracts mainly from local and central governments. Small Scale Contractor
business in Zambia is prone to failure and stagnation, with the sector witnessing failure rate of
45%. As in the case of any other business sector, failure, collapse, bankruptcy, and or closure
terms are common words in the construction industry since construction industry involves many
risks. The objective of the study was to understand failure causes of Small-Scale Contractors
from their perspective in Zambia and come up with measures that can assist the sector to grow
and become sustainable. The study was a national wide study with respondents drawn from all
the ten (10) provinces of Zambia using a mixed research method with a bias to qualitative
research method. The sample for the research consisted of 348 owners/managers of Small-Scale
Contractor businesses calculated from the entire population of registered Small-Scale
Contractors on the National Council for Construction data base. The respondents were selected
using purposive sampling as this method was deemed to be the best suited method since it
captures respondents with varying profiles ideal for this study. The research instruments used
consisted of observation, open-ended questionnaires and close-ended questionnaires made on a
5-point likert scale with questionnaires distributed to all the 10 provinces of Zambia. The 5-point
likert scale was ideal as it reduces the frustration levels of patient respondents and increases the
rate and response quality and also that for larger studies like in this case where (N greater than
100). The research findings indicate that difficulty in acquiring works from clients especially the
local and central governments, inadequate financial and technical capacity among local
contractors, difficulty in getting payment from clients, lack of experience, and corruption are the
major causes of (SSCs) business failure. The study presents a number of recommendations,
including enhancement of training for (SSCs) business owners and managers in managerial and
entrepreneurial skills, government support to (SSCs) by way of enforcing the 20%
subcontracting policy and stake holder fight against corruption and nepotism.
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