Data Protection Challenges on Digital Platforms: A Case for Zambia

Abstract

This study investigates the data protection challenges confronting digital platforms in Zambia, focusing on issues such as online privacy practices, personal data breaches, regulatory frameworks, cybersecurity incidents, user awareness, and the impact of emerging technologies. Through a desk study approach, we conducted a thorough review and analysis of existing literature, reports, and regulatory frameworks to reveal key insights into Zambia's data protection landscape. Our findings highlight the regulatory framework governing data protection, including provisions of the Data Protection Act of 2021. Despite legislative efforts, challenges persist in implementation and enforcement, necessitating enhanced capacity building and public awareness initiatives. Privacy practices on digital platforms remain a concern, requiring greater transparency and accountability in data handling. Cybersecurity incidents pose significant risks to user data, emphasizing the importance of robust cybersecurity measures and incident response protocols. User awareness and empowerment are crucial for promoting data privacy and protection, underscoring the need for tailored educational initiatives and awareness campaigns. Additionally, the integration of emerging technologies such as blockchain holds promise for enhancing data security and transparency, although regulatory challenges and interoperability issues must be addressed. This study provides valuable insights and recommendations for policymakers, industry stakeholders, and researchers to address data protection challenges and foster trust in Zambia's digital environment.