Integrating Traditional Management Systems with Emerging AI Technologies

Abstract

This chapter dives into issues of integration of traditional management systems with the emerging Artificial Intelligence (AI) technologies. In recent years AI has emerged as a huge game charger across all functional sectors, changing processes, systems and transforming cultures across different regions of the world and across different organizations in various fields. The effects of AI on business process are highly visible, causing disruptions even to systems that one might term “digital”, from the website designing to social media designing and virtualization, the business world is now faced with another shift in business remodeling, the advent of “Artificial Intelligence”. Does the emergence of AI imply that all online or virtual systems must now be archived or extinct like dinosaurs? Historical perspective and theoretical arguments will pause arguments that in management one does not fix what is existing and working but on the other hand management theory advocates for building systems that are highly responsive and adaptive. The chapter discusses management systems from the traditional designs of information systems to process of building web strategies, to digital strategies and finally to the integration of AI technologies with traditional management systems. The chapter breaks down management systems and explains in detail what each Digital Transformation in Emerging Economies – the future of business, education and governance system comprises of and builds on through to the changes in technological trends that shift management processes, business activities and cause disruptions at both task environment level and context level. The implications of changes in the technological environment are interpreted into the fact that basic skill and knowledge of the historical perspective of management systems is critical for every manager and this chapter sets to explore concepts that modern managers need to understand to manage effectively in the AI era.